A nursing home in County Antrim has been fined £15,000 for breaking the law by not looking after the sensitive personal details in its care.
An investigation by the Information Commissioner’s Office (ICO) found widespread systemic failings in data protection at Whitehead Nursing Home at the time of a data breach.
The breach came when a member of staff took an unencrypted work laptop home, which was stolen during a burglary overnight. The laptop contained sensitive personal details relating to 46 staff including reasons for sickness absence and information about disciplinary matters. It also held some details about 29 residents including their date of birth, mental and physical health and ‘do not resuscitate’ status.
Ken Macdonald, Head of ICO Regions, said the nursing home had put its employees and residents at risk by failing to follow basic procedures to properly manage and look … Read More »
By NICOLE RIDGWELL Solicitor, Ridouts Professional Services
www.ridout-law.com 020 7317 0340
In its updated version of the Provider Handbook for Residential adult social care services, April 2016, the Care Quality Commission has clarified the position on re-inspection timeframes. The previous wording having been somewhat ambiguous, the new handbook confirms that services rated overall ‘inadequate’ (and therefore automatically subject to the Special Measures regime) “will normally have a comprehensive inspection within six months of the last comprehensive inspection report being published”. In the former wording, it was arguable that a service with an ‘inadequate’ rating would be re-inspected within six months of the initial visit as opposed to six months from publication of the report.
The Provider Handbook sets out the rationale for Special Measures:
• Ensuring that providers found to be providing inadequate care significantly improve.
• Providing a framework within which CQC use their … Read More »
By ANDREA SUTCLIFFE, chief inspector of adult social care, Care Quality Commission
Adult social care recently hit the media headlines for all the right reasons when we released the results of our care home re-inspection analysis. Out of 372 homes originally rated as Inadequate, 73% had improved either to Good or Requires Improvement, benefiting more than 12,000 people across the country with better and safer care.
The story was largely positively received but as I made clear whilst doing the interview rounds, neither CQC nor providers can be complacent about the results. There is a lot more to do.
Day in, day out, my inspection teams see examples of people experiencing great care as a result of fantastic managers and staff who are supported by strong leadership. Together, they promote a culture of listening and acting on the voices of people, and … Read More »