‘But you have got to be involved Mrs Jones, the inspector says so’


Posted on September 1st, by editor in Caring Times. No Comments

How should a care home manager respond, asks MARTIN WIGG, when residents and relatives refuse to comply with the regulator’s requirements?

The ‘tick’ box mentality of regulation makes no contribution to the development of quality care because it can not the comprehend wishes and aspirations of real people beyond the grid line of a box.

One can only hope that Baroness Young, chair and Cynthia Bower, chief executive of the Care Quality Commission can see beyond the parameters of the boxes to the real people – to Fred, who told me the other day that he wanted to get up at 6am, despite the fact that it said on his care plan in a ‘box’ that he preferred to get up at 7.30am. Should the home get ‘mar





Comments are closed.


Latest blog posts

A flight of festive fancy

By Caring Times editor GEOFF HODGSON

Christmas Past: It’s cold outside but inside the care home the star atop the tree beams its rays of hope...

Some failures are inevitable

By Caring Times editor GEOFF HODGSON

There’s a lot of speculation as to the near-term future of Four Seasons Health Care: as to if it will...

Some things cannot be ignored

By Caring Times editor GEOFF HODGSON

What do we take away from the Competition and Markets Authority’s final report on the care homes sector? I think...