Castlebeck appoints advocacy service
VoiceAbility, a national advocacy charity, has been appointed to provide independent advocacy services for the people living in hospitals and care homes operated by Castlebeck in the Midlands and the North East. VoiceAbility’s expert team will be working with people living at 16 Castlebeck facilities in those regions.
The appointment comes in the wake of BBC Panorama revelations earlier this year about the treatment of people at Winterbourne View, one of Castlebeck’s facilities in the South West. Following an immediate review, Castlebeck’s chief executive pledged to allow and ensure independent advocacy provision for each person in their care.
VoiceAbility have been appointed to support people, to have their voices heard and ensure that they are fully involved in their care and treatment. Advocates will make unannounced visits as well as holding frequent planned individual sessions.