Christie + Co looks back as Caring Times celebrates 20 years
By RICHARD LUNN, director and head of care at Christie + Co
Twenty years – they have gone by very quickly! Much has changed since I joined Christie + Co from McCarthy and Stone in January 1989. We have survived many changes and challenges as an industry. The Registered Homes Act and Care in the Community to name just two. We have seen care provision grow and develop from a cottage industry into a strong, professional, highly regulated industry, with many different providers and settings.
While regulation undoubtedly has improved standards, I do wonder whether the ever changing regulations and continual red tape really are the right way to get the best care provision.
Having looked at facilities in America, you never hear the word “regulation” – just “What does the consumer want?”.
Provision has improved, and some of the facilities that are now being developed are setting standards which we should all be proud of.
I have also witnessed the incredible roller coaster of values and profits within the industry – on i