Christmas and New Year – no inspection holiday for health and care providers
CT Extra, December 2012
The Care Quality Commission (CQC) will for the third year running, operate its inspection programme covers the festive period.
Inspectors will continue to do unannounced inspections of health and social care providers throughout the holidays. Amanda Sherlock Operations Director said: “It is important that our inspections don’t just happen on weekdays but also happen when there is the most stress in the system, this includes evenings, weekends and particularly over periods of the year such as Christmas and the New Year.
“Our inspections are risk driven and care homes and NHS services can often be at their most stretched during this period. It is vital that despite the time of year the public get a good service from providers and that these services are safe and meet national standards.
“People should expect to be treated well and have their rights and dignity respected no matter when or what time of year it is.”
CQC will be reporting back on the findings of these Christmas inspections in the New Year.