Consumers’ Association asks OFT to investigate fees for long term care


Posted on December 1st, by editor in Caring Times. No Comments

Following detailed analysis of the care home market the Consumers1 Association, in conjunction with 28 specialist charities represented by the Social Policy Ageing Information Network (SPAIN), has submitted an informal “super-complaint” to the Office of Fair Trading (OFT) urging further investigation of the sector. The Consumer1s Association says it has found the UK care home market to be dysfunctional and says an urgent investigation is needed to tackle key areas of concern in a sector serving frail and vulnerable consumers. The submission to the OFT identifies the following areas in need of particular examination: – Public authority fees – “Evidence shows that fees paid by public authorities to private and charitable organisations are often insufficient to cover the costs of care. This is of particular concern as it can lead to cross-subsidisation i.e. private residents being charged more than local authority residents in order to make up the financial shortfall left by local authority payments.” – Relative





Comments are closed.


Latest blog posts

A weary sense of deja vu

By Caring Times editor GEOFF HODGSON

So we are to be favoured with a Green Paper sometime next summer.

Theresa May’s insistence on the importance of an...

It’s a hard, hard world

By Caring Times editor GEOFF HODGSON

A recent survey has found that 63% of the general public believe the NHS provides social care and 42% think...

Sign-up and pay, or perhaps pay more

By Caring Times editor GEOFF HODGSON

There are powerful arguments why carers working at night in small specialist care facilities should be paid their full hourly...