CQC to target home care services
The Care Quality Commission (CQC) is to carry out a themed inspection programme of home care services. The programme will help the regulator develop new ways to ensure these services meet the essential standards people have a right to expect and that people are being treated with dignity and respect.
The programme will start in April and will cover about 250 providers of domiciliary care services. It will run alongside CQC’s planned reviews of these services and focus on three outcomes:
• Respecting and involving people who use services
• Care and welfare of people who use services
• Supporting workers.
CQC inspectors will be joined by professional experts and ‘experts by experience’ – p