From shadow to reality

Posted on April 1st, by editor in Caring Times. No Comments

|Linda Nazarko discusses the Commission for Health Improvement inspection body| When I left my position as director of nursing at Nightingale, a large nursing home in South London, I envisaged having the luxury of time to complete my management qualification before I began to look for a new post. It was not to be ­ soon my phone began to ring and I was offered consultancy work ­ within the NHS, so I arrived back 20 years after I¹d left. The biggest surprise was that so little has changed. Staff still tend to have worked only for the NHS and lack knowledge of the world outside. The consumer revolution that has touched all aspects of our lives has not touched parts of the NHS. Things are changing rapidly though. The NHS is, for the first time, subject to inspection. The results of inspections are being published. Hospitals are being graded using the star rating system that I seem to recall originated in the independent sector. NHS services are inspected by the Commission for Health Improvement (CHI). CHI beg

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