Home’s care manager has a flood of memories

Posted on December 1st, by editor in Caring Times. No Comments

Early November’s rain brought the first of a series of flood problems around the country. The Gables nursing home in West Sussex was an early victim. Patient care manager Ann Pennington tells the story. I manage a large private nursing home on the outskirts of Crawley in West Sussex. I live with my husband and son some 17 miles away. At 4am on November 6 our phone was going. By the time we had come out of our deep sleep the answer phone had kicked in. It was my night nurse’s voice saying “please call the home ASAP”. I tried to return the call but the phone just kept rigging and no one answered it. That did not make sense. While my husband and I were trying to find an explanation the phone went again. This time it was one of the owners – “the home is flooded, will I get there ASAP”. The home was able to make outgoing calls but not able to receive them. The rain was pouring and it took us nearly an hour to get there going through deep floods. I am sure that in day light we would not have attempted the trip. So

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