Is now the winter of our discontent? – the CSCI’s long road to improvement


Posted on February 1st, by editor in Caring Times. No Comments

I have no doubt that there are people in the Commission for Social Care Inspection (CSCI), from the very top to the bottom, who are trying to get it right. And there are inspectors who do get it right. I don’t want to discourage the CSCI from continuing with these efforts. There are signs that inspectors are concentrating a little more on what is going on in care homes and what residents and relatives have to say, and less on the paperwork. Reports are a little less verbose, slightly easier to understand, and they are produced a little more promptly. It’s a start. *The end of the beginning of change* However, there is a long, long way to go. We’ve reached the end of the beginning, rather than the beginning of the end of the changes that the CSCI has to make to become truly effective. Generally, reports are still too lengthy and take too long to produce. They are difficult to understand, clogged with jargon, repetition and unnecessary obscurities. They are misleading and appear to be secretive, as if to say, “





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