ISO9000 ­ is it relevant to care home owners?

Posted on November 1st, by editor in Caring Times. No Comments

One of the requirements of the National Minimum Standards, to be implemented from 1 April next year, will be that every care home must have in place a recognised quality system. Quality Assurance Systems (QAS) says the pre-eminent international quality standard is ISO 9000, the origins of which were with the armed services after World War Two. It was then primarily a means of ensuring that military equipment met certain selected standards. QAS says the latest revisions aim to help organisations align modern quality management with their everyday processes and activities, resulting in greater efficiency, performance and quality of service and products. The company says that for care home operators, ISO 9000:2000 can help to: – Involve and motivate all staff to raise performance, and propose further improvements; – Define key roles, responsibilities and authorities; – Highlight service deficiencies; – Examine one¹s business and improve systems, methods and procedures, often leading to significant cost savings;

Comments are closed.

Latest blog posts

Extracare – the next best solution?

By Caring Times editor GEOFF HODGSON

Academics at Newcastle University say that an average of almost nine thousand more care home beds will be needed each...

Care homes discounted in end of life care

By Caring Times editor GEOFF HODGSON

I am sure that we all want those who we care for to experience ‘a good death’ when the time...

Perhaps I’m ‘app’athetic

By Caring Times editor GEOFF HODGSON

I’ve got an app in my toolbox that allows me to bang-in nails – I call it a hammer. I’ve...