Job guidelines – getting them right

Posted on January 1st, by editor in Caring Times. No Comments

|Care home recruitment specialist Ann Ogle-Skan of Knightley Search & Selection looks at how using job guidelines well can help with recruitment and retention.| There is no such thing as a “normal” manager¹s job in the care home sector. Delivering high standards of care is the first, last and most important part of the role, but the mix of responsibilities and duties in the role can be very different. Homes vary in size, culture, residents¹ dependency levels and owners¹ requirements. Even the property itself affects the role ­ a purpose built home should be easier to look after, a large listed building may have roof falls and drain breakdowns for a manager to sort out. The degree of support from owners varies considerably. Some provide a maintenance manager or administrator, which frees-up some of the manager¹s time. With a lot of support, the role of manager may equate to “head of care”. Managers themselves vary in style, technique and attitude. Some want to be hands on, some don¹t. Some like deskwork,

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