NCF wants a return to quality ratings by regulator
Caring Times, December 2012
Following a report by the BBC which found significant discrepancies between the ratings of care homes by several independent ratings companies and assessments made by the Care Quality Commission (CQC) the National Care Forum has called for the Secretary of State for Health to reintroduce a system of quality ratings led by CQC.
In the absence of an authoritative quality scheme, various companies have entered the market to sell this service to care homes. NCF executive director Des Kelly said the decision by CQC to discontinue the quality rating system introduced by CSCI now seemed perverse.
“The process did drive improvement and was nationally recognised as independent, authoritative and easy for the public to understand,” said Mr Kelly.
“The NCF supported the initiative from the outset and it received almost universal support over time. Jeremy Hunt has gone on record to emphasise that quality of care is as important as quality of treatment. We would like him to add ‘quality of life’ by developing a new quality rating system for care services that the public, commissioners and providers can have full confidence in.
“While there have been a significant number of effective quality schemes since 2010 the picture is becoming more and more confusing.”