NCF welcomes new charter on openness

Posted on December 11th, by geoff in CT Extra. No Comments

Caring Times, December 2012

The National Care Forum has welcomed the launch by the Care Quality Commission (CQC) and partner organisations of a charter to create an open culture for reporting concerns.

NCF executive director Des Kelly said encouraging people to speak out about concerns was fundamental to the delivery of quality care services.

“A commitment to openness to help increase public understanding and trust has been a key requirement of the NCF Quality First framework, since it was introduced in 2010,” said Mr Kelly.

“All NCF members are encouraged to endorse Quality First through an explicit public statement signed by both their Chair and Chief Executive. The principles underpinning a culture which promotes openness and transparency, fairness and learning is therefore fully supported by the NCF.

“The NCF looks forward to working with the CQC (and others) to demonstrate the value of a ‘just culture’ in which the behaviour of care providers, inspectors, commissioners and other key stakeholders is the evidence that these principles are making a real difference to quality of care.”

Comments are closed.

Latest blog posts

Equality & Human Rights – got them sorted?

By Caring Times editor GEOFF HODGSON

Safe, Responsive, Caring, Effective and Well-led – the regulator’s ‘Key Lines Of Enquiry’ (KLOEs) cover it all, wouldn’t you think?


Flu jabs – a vexed question

By Caring Times editor GEOFF HODGSON

As the days grow shorter and temperatures fall, the annual anxiety about ‘flu and whether or not to be vaccinated...

Health & social care integration – an epic quest of the 21st Century

By Caring Times editor GEOFF HODGSON

For centuries, marine explorers sought to find a ‘North West Passage’ whereby ships could travel from the North Atlantic, across...