NCF worried by staff turnover levels
High staff turnover is a feature of this year’s survey of care staff by the National Care Forum (NCF).
Executive director Des Kelly said this year’s findings paint a mixed picture with good progress on training and qualifications set against slightly worrying results on staff turnover.
“This annual survey undertaken with NCF members offers a regular summary of data on such aspects as recruitment, staff turnover and qualification rates, which we hope is useful to HR practitioners and operational managers alike for the purposes of benchmarking,” said Mr Kelly.
“We have included information on the cost of agency usage which, across 35 organisations, shows a total of £18.8m last year. The most disturbing result is the loss of so many care workers in the first year or two of work. We don’t yet know enough about why they leave or where they go.
“As we enter a period of unprecedented change to deliver the policy of more personalised care and support serv