NCF/NCA say providers need to invest in well-being of staff
A “Statement of Best Practice” which sets out the benefits of an effective staff well-being approach has been issued by the National Care Forum (NCF), which represents not-for-profit providers, and the Social Care Association (SCA).
The two associations say that transforming the workforce to deliver the “personalisation agenda” demands recognition of the need for investment in staff well-being.
NCF executive director Des Kelly said their was a direct link between the way staff are treated and how the staff treat those people they care for and support.
“At its best, staff who ‘feel’ valued and have a real sense of their worth will be motivated to deliver the best quality care and support,” said Mr Kelly.
“In the context of a policy in which personalisation is at the centre of transforming the organisation and delivery of social care services, attention to staff well-being is an essential requirement – not an optional extra.”