NVQs in no time flat
DAVID MORTIMER takes a close look at ?fast-track? training packages
It is always a shame to lose a client. It is absolutely maddening to lose them because they are going to another training provider. The first feeling is always denial however; they will change their mind, they will come back. Then I get angry. Never mind, we do lots of training courses on loss and bereavement so perhaps I will just read the appropriate course manual.
I’m still at anger for the moment. Leave me be and I will proceed to the next stage. Don’t take offence though if I say something to cause upset – many people will be upset by this article.
Sadly though, losing clients is a feature of being one of the tradesmen. Especially when, like the guy that sells the health and safety signs, the only reason we were there in the first place is due to rules and regulations. Not wanted but required. At this point some good folk (most, I hope) will begin to bridle, purse their lips, and puff out their chests before launching into a speech about valuing training, however onerous, impro