Ombudsman rules against local authority


Posted on October 1st, by editor in Caring Times. No Comments

A West Country health authority interpreted rules too stringently in deciding that it could not pay for the care of an 74-year-old woman, the Health Ombudsman has ruled. Daphne Grainger, 74, now deceased, sold her house for £60,000 and used £32,000 to pay for 24 hour care at Woolstrop nursing home in Quedgeley, Gloucestershire, after suffering a stroke. But now the Health Ombudsman has ruled that Mrs Grainger’s case was dealt with too strictly by Avon, Gloucestershire and Wiltshire Health Authority, and that she should have been looked after for free. Substantial compensation is now expected to be paid. It is also anticipated that the decision could lead to a review of how the rules on payment are interpreted. The Health Ombudsman’s report, written by investigator Lynn Hayes, reads in part: “Using the revised process and new guidelines, it should be determined whether Mrs Grainger and any other patient assessed under the procedure in place at the time, were wrongly refused funding for continuing care. “If t





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