Ombudsman rules against local authority

Posted on October 1st, by editor in Caring Times. No Comments

A West Country health authority interpreted rules too stringently in deciding that it could not pay for the care of an 74-year-old woman, the Health Ombudsman has ruled. Daphne Grainger, 74, now deceased, sold her house for £60,000 and used £32,000 to pay for 24 hour care at Woolstrop nursing home in Quedgeley, Gloucestershire, after suffering a stroke. But now the Health Ombudsman has ruled that Mrs Grainger’s case was dealt with too strictly by Avon, Gloucestershire and Wiltshire Health Authority, and that she should have been looked after for free. Substantial compensation is now expected to be paid. It is also anticipated that the decision could lead to a review of how the rules on payment are interpreted. The Health Ombudsman’s report, written by investigator Lynn Hayes, reads in part: “Using the revised process and new guidelines, it should be determined whether Mrs Grainger and any other patient assessed under the procedure in place at the time, were wrongly refused funding for continuing care. “If t

Comments are closed.

Latest blog posts

It’s a hard, hard world

By Caring Times editor GEOFF HODGSON

A recent survey has found that 63% of the general public believe the NHS provides social care and 42% think...

Sign-up and pay, or perhaps pay more

By Caring Times editor GEOFF HODGSON

There are powerful arguments why carers working at night in small specialist care facilities should be paid their full hourly...

The parallel universes of social care

By guest blogger JOHN BURTON

The Care Quality Commission’s adult social care ‘productivity’ dipped in August and for the umpteenth time the 90% target of...