Online auctions are immoral, says care leader

Posted on October 1st, by editor in Caring Times. No Comments

Following a recent Panorama programme on homecare, Care Forum Wales chief executibe MARIO KREFT says reverse auctions for care contracts are tantamount to saying people have a cost, but no value.

Online auctions where contracts to care for vulnerable people are given to the lowest bidder should be banned. That’s the strong message from social care doyen Mario Kreft who has condemned ‘reverse e-auctions’ as being immoral.

The practice was recently reported in an investigation by the BBC’s current affairs programme, Panorama.

Mr Kreft, chief executive of Care Forum Wales, said he was horrified by a number of the revelations contained in the programme – not least the approach of local authorities in commissioning services. – saying the programme had rekindled the debate about the quality of domiciliary care and, in particular, the squeeze on funding to provide care for people in their own homes.

Reverse e-auctions are one of the ways in which local authorities are said to be using to drive down costs, compelling care providers to go online to bid the lowest hourly rate for care – with the contract often going to the lowest bidder. In the Scottish example shown by Panorama, the bids went down

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