Personalisation guide

Posted on November 1st, by editor in Caring Times. No Comments

The homecare sector’s professional representative association, the United Kingdom Homecare Association (UKHCA), has launched a toolkit to help its independent and voluntary sector member organisations to meet the implications of personalisation.

The toolkit’s author, Francis McGlone, said the toolkit was designed to help providers assess the risks, threats and opportunities for their business. ‘UKHCA’s contact with providers suggests that local authorities have a mixed bag of responses to how personalisation will be implemented in their local area,’ said Mr McGlone.

‘We have seen some inappropriate and unreasonable conditions creeping into council contracts – which may constrain providers’ businesses – so the toolkit will help them address the challenges.’

# ‘Personalisation: A toolkit for independent homecare providers’ is a new free benefit of UKHCA’s member organisations, who can download the document from aspx?id=274

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