Providers debate management issues at Barclays round table
In mid-July, senior managers from 14 provider organisations met to discuss survival strategies and plans for for future growth and development. Chaired by PAUL BIRLEY, head of healthcare at Barclays Commercial Bank, the discussion forms the basis for a series of three articles in this and the following two issues of Caring Times. This first article in the series focuses on management issues.
Paul Birley asked the operators what they thought the most important care home management issues were. Discussion quickly focused on the questions of care home managers’ autonomy and financial awareness.
Eric Prescott, chief executive of Leonard Cheshire Disability said he had been surprised by providers’ lack of attention to detail, particularly when they were running a number of facilities. ‘If there is any degree of autonomy within those facilities, there are the usual chiefdoms and practices that are not in line with the management rule set, so some bad