Regulation, staffing, standards and the impact on business

Posted on November 1st, by editor in Caring Times. No Comments

Speaking at a Laing & Buisson conference in November, Bill McClimont broadly welcomed the National Minimum Standards for domiciliary care now out for consultation. While some areas needed further debate, he believes the standards will be good for future business..” There probably has never been a time of such change in home care. I know it is causing apprehension and anxiety but it shouldn¹t. Change is unsettling but there are real opportunities for everyone involved to fashion the sort of services we should be delivering ­ services with high standards, focused on service users. Of course, raising standards will almost always cost money and will always be difficult to achieve against a background of price competition. Over the last decade, we have seen the way that a narrow focus on price competition has actually driven down quality in homecare. A significant impact of regulation on business should be to reverse this trend. It will no longer be acceptable for providers to deliver poor quality services. Equ

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