Relative values – through the eyes of the consumer

Posted on June 1st, by editor in Caring Times. No Comments

The English Community Care Association (ECCA) and P&G Professional have collaborated to launch Through the Eyes of the Consumer, a new study commissioned to provide a snapshot of the individual personal experience of long term residential care from the perspective of care home residents, relatives and staff. The study findings were based on a series of six focus groups set up to give the users of care services a platform to voice their concerns as well as to provide useful new information to care home operators, highlighting the factors that affect the selection of their services. There were a total of 40 participants in the study. Mat Baker, country director UK & Ireland of P&G Professional said his company worked closely with the care sector to provide added value solutions, and this latest report was part of P&G Professional’s ongoing commitment to the sector and its needs. “Having launched the Improving Lives – Improving Life report in 2004, we were keen to conduct complementary research which would

Comments are closed.

Latest blog posts

Care homes discounted in end of life care

By Caring Times editor GEOFF HODGSON

I am sure that we all want those who we care for to experience ‘a good death’ when the time...

Perhaps I’m ‘app’athetic

By Caring Times editor GEOFF HODGSON

I’ve got an app in my toolbox that allows me to bang-in nails – I call it a hammer. I’ve...

Fond memories of long distance discomfort

By Caring Times editor GEOFF HODGSON

The Ford Anglia, the earliest models of which were built in 1939, was a great car for a small family;...