Report: Gloucester needs to do better


Posted on October 1st, by editor in Caring Times. No Comments

Gloucestershire County Council social services are not serving people well and prospects for improvement are uncertain, according to an Audit Commission and Social Services Inspectorate joint review report released on January 10. Key areas of concern include the best use of resources, long waiting times for assessment or a service, unallocated case work, a lack of focus on preventative work and outcomes for people, and poor management and review of cases. The report said that in May last year, 122 people were waiting for homecare for more than three months, and 18% of occupational therapy assessments took more than six months to complete. On a best value scale from 0 to 3, where 0 is poor and 3 is excellent, Gloucestershire1s provision of homecare scored 1 with the comment that it was unlikely to improve. the report said homecare services needed to be refocused on the promotion of independence, and that fieldwork services needed better arrangements for accessing services. To help social services in Gloucester





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