R&RA calls for consistency in care home inspections
‘Care home inspection is a lottery and needs to be tightened up,’ says Dr Gillian Dalley, chief executive of the Relatives and Residents Association, in a call to the new care homes regulator, the Care Quality Commission.
‘The same standard of service may be given different ratings in different homes,’ said Dr Dalley.
‘This is not fair on the residents or on care home managers. Increasingly