Self-funders can use Local Government Ombudsman

Posted on March 1st, by editor in Caring Times. No Comments

From October 2010, adults who fund their own social care will have access to an independent complaints review service provided by the Local Government Ombudsman following Royal Assent to the Health Act 2009.

Once the Care Quality Commission completes its new registration programme of providers, the LGO will be able to review complaints about privately purchased care services made by users, their family or others affected by the actions of a regulated adult care provider.

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