Stamping out good practice – strengths and weaknesses
MIKE NEILENS argues that inspectors who fail to recognise the positive nature of weaknesses identified by quality assurance systems may be giving providers a perverse incentive.
Registered care homes are inspected and regulated by the Commission for Social Care Inspection (CSCI). The ‘key inspection’ results in a home being awarded a star rating with significant implications for the home.
There is a correct method for conducting the ‘key inspection’ which is published by the Quality Performance and Methods Directorate of the CSCI. This method requires the inspector to look at all of the information they have available on the service, make an unannounced visit to the service and arrive at a fair assessment of