State of Social Care Report: quality must drive reform, says CQC
In its report, published in early July, on the state of adult social care services for 2014 to 2017, the Care Quality Commission said most adult social
services were of a high quality and many were improving, but added that without a proper recognition of the importance of adult social care and a renewed commitment to quality, the numbers of people affected by poor care could increase and this would have a profound impact on their lives.
Andrea Sutcliffe, the CQC’s chief inspector of adult social care said that last October, the regulator had given “a stark warning that adult social care was approaching a tipping point”.
“This was driven by more people with increasingly complex conditions needing care but in a challenging economic climate, facing greater difficulties in accessing the care they need,” said Ms Sutcliffe.
“While this report focuses on our assessment of quality and not on the wider context, with the deterioration we are seeing in services rated as Good together with the struggle to improve for those with Inadequate and Requires Improvement ratings, the danger of adult social care approaching its tipping point has not disappeared. If it tips, it will mean even more poor care, less choice and more unmet need for people.
“Quality must be at the heart of the long term reform of social care in England. CQC will continue to keep its relentless focus on quality with regulation becoming more targeted, risk-based and intelligence-driven over the next few years. But we cannot do it alone. Everyone must play their part in making sure quality matters and that adult social care services provide care that we would all be happy to use.”
- CQC’s report can be found at: www.cqc.org.uk/StateofASC