Sunrise & Gracewell at the top of CQC national rankings
Caring Times, April 2018
Residents and team members at Sunrise Senior Living UK and Gracewell Healthcare are celebrating after the care home providers were named the best in the country by Market Analysts Laing & Buisson based on inspection ratings undertaken by the Care Quality Commission (CQC).
100% of all inspected Gracewell homes, and 96% of all Sunrise communities, have been rated ‘Good’ or ‘Outstanding’ by the CQC, demonstrating the exceptional standard of care offered by the providers across the country.
Sunrise has been ranked top for residential care*, and Gracewell has come first for nursing care**. Sunrise has also come second for nursing care.
The CQC is the independent regulator of all health and care services in the UK. The rankings demonstrate the success of Sunrise and Gracewell’s resident-centred approach to care, which ensures residents lead happy, fulfilled lives.
Sunrise and Gracewell’s personalised approach has been further enhanced in recent months with the introduction of CareConnect, a secure electronic health record system that tracks individual resident care plans to ensure they receive the very best care and support, according to their individual preferences and care needs.
Sunrise Senior Living has 25 communities throughout the UK and Gracewell Healthcare has 20 homes. Joanne Balmer, Senior Director of Care and Quality for Sunrise Senior Living UK and Gracewell Healthcare, said: “We are delighted to have been ranked as the best providers of residential and nursing care in the UK by the CQC, demonstrating the high-quality, person-centred care that we provide to all residents.
“This achievement is testament to the hard work and dedication of all team members within our care homes, as well as strengthening the strong, robust governance processes that has driven Sunrise and Gracewell forward.
“We will continue to strive every day to ensure all residents receive the exceptional care they deserve, and will not rest on our laurels as we go from strength to strength.”