Tablets help care staff
Caring Times, April 2014
Care staff members at The Royal Alfred Seafarers’ Society nursing care home in Surrey have been equipped with computer ‘tablets’ with the aim of further improvong the level of communication between team members and day-to-day note taking.
In a world with ever-changing technology, the care home, specialising in housing retired seafarers and providing dedicated dementia care, has introduced a new care planning system by adopting new technology.
The electronic messaging system allows staff to contact each other quickly leading to a more efficient and organised way of working and a better service for the home’s 68 residents. Information regarding care and medication details are also now easier to read than previously when everything was recorded as hand-written notes.
As one of the first care homes in the UK to adopt the new technology, The Royal Alfred Seafarers’ Society is amongst those leading the way in improving interaction between staff and residents’ families, who can now access clear, informative notes about their loved ones.
Care home manager Anne Kasey said: “Introducing the new system has helped our staff tremendously. All entries are automatically named, timed and dated as well as being easy to read, unlike some hand written versions. We’re also able to contact staff through an easy to use electronic messaging system. Not only does it make recording and communicating easier for us, but it benefits residents’ families as clear information is easily accessible.”
Staff members were provided with training to get to grips with the new system, with one-to-one training available for those who needed more assistance. The initial feedback from both staff and residents has been very positive, with many commenting on its simplicity and ease.
The Royal Alfred Seafarers’ Society, which will celebrate its 150th anniversary next year, invests in training for staff and employs activity co-ordinators to ensure the best possible quality of life for residents. This new technology is just the latest in a number of forward thinking initiatives happening at the care home.