Tag: Communication


A response framework with untruths as last resort

Posted on July 24th, by jacob in Journal of Dementia Care. No Comments

Sometimes the truth causes distress, but is it ever right to lie to a person with dementia? Edward O’Connor, Ian James and Roberta Caiazza describe a practical framework which allows “therapeutic lies” as a last resort

Vol 25 No 4 Page 22


Music Mirrors reminiscence resource

Posted on July 24th, by jacob in Journal of Dementia Care. No Comments

Amy Semple and Heather Edwards report on Music Mirrors, which offers a low cost, digitally portable reminiscence resource for gathering musical memories in one place

Vol 25 No 4 Page 14


LaingBuisson launches consumer website

Posted on July 12th, by geoff in Caring Times. Comments Off on LaingBuisson launches consumer website

Health and social care market analysts LaingBuisson have launched CareHomeAdvisor, a consumer website which informs people which care homes provide the best quality care.

Endorsed by Age UK, Independent Age and Care England, CareHomeAdvisor is is a free-to-use consumer-facing website which aggregates quality performance data on individual care homes in real-time via Application Program Interfaces (APIs) from independent sources, including The Care Quality Commission (CQC), The Food Standards Agency (FSA), NHS Choices and Ipsos MORI’s independent Customer Satisfaction survey Your Care Rating (YCR).

These sources are then combined with LaingBuisson’s proprietary survey data and each care home is awarded a unique star rating and a score out of 100. LaingBuisson business development manager Heidi Nicholson said that, because everything is updated in real time, if a care home’s rating from one of these sources changes, e.g. a care home’s CQC assessment is … Read More »


Hill Care works with National Citizenship Service to enhance residents’ lives

Posted on September 26th, by geoff in CT Extra. Comments Off on Hill Care works with National Citizenship Service to enhance residents’ lives

Caring Times, October 2016

Care home operator Hill Care continues to work closely with local National Citizenship Service (NCS) groups whereby young volunteers aged 15-17 are having a huge impact on the lives of elderly residents and the partnerships are working exceptionally well.

Recently, Middlesbrough Football Club NCS spent a week at Mandale House in Stockton, as part of their social action project. “We have a great relationship with the Middlesbrough FC NCS group, as they visit several of our Teesside homes throughout the year,” said Hill Care customers relations officer Liz Jones.

Hill Care operates 18 care homes across the North of England.


Talking mats: a model of communication training

Posted on September 19th, by jacob in Journal of Dementia Care. No Comments

Talking Mats provides a model of communication training for teams working with people with dementia in interim care and long-stay hospital settings. Joan Murphy, Jean Alexander and Ann McLinton explain how it works and why it is a valuable tool.

Vol 24 No 5 Page 22


Living well with progressive non-fluent aphasia

Posted on September 19th, by jacob in Journal of Dementia Care. No Comments

Jane Twigg has a rare form of dementia but her battle to get a diagnosis was fraught with difficulties. Here, supported by Jenny La Fontaine, she offers some advice for professionals

Vol 24 No 5 Page 16


PARO the seal shows promise

Posted on September 19th, by jacob in Journal of Dementia Care. No Comments

Artificial intelligence may have something to offer dementia care as a London day centre is finding. Erin Mee says that the PARO robot seal is much more than a cuddly toy

Vol 24 No 5 Page 15


Reaching out effectively to Gypsies and Travellers

Posted on September 19th, by jacob in Journal of Dementia Care. No Comments

In the second article of their series on dementia among Traveller communities, Mary Tilki and colleagues look at how service commissioners and providers can reach out effectively

Vol 24 No 5 Page 12


‘Red Bags’ improve transfer communication

Posted on September 8th, by geoff in Caring Times. Comments Off on ‘Red Bags’ improve transfer communication

By PAUL WILLIAMS

A new scheme designed to improve communication and working practices between the NHS and care homes has been implemented in the London borough of Sutton.

A care home manager’s forum identified room for improvement in the care home to hospital transfer pathway. One of the stories that came to light concerned hospital staff who had spent a considerable amount of time trying to help a care home resident get out of bed and walk because they hadn’t been told he was a wheelchair user.

Now, when a care home resident needs to go into hospital, a red bag containing their personal details, information on health conditions, medication and a change of clothes is packed for them. The bag also has room for other belongings such as toiletries, glasses, hearing aids and dentures. Mary Hopper, a senior NHS manager in Sutton, … Read More »


Using sensory stories with individuals with dementia

Posted on July 25th, by jacob in Journal of Dementia Care. No Comments

People with dementia are prone to sensory deprivation, but symptoms like irritability and confusion can be avoided by using multisensory life stories. Rebecca Leighton, Coralie Oddy and Joanna Grace describe two successful approaches to sensory life story work

Vol 24 No 4 Page 28



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