Tag: Management Issues


Call for managers to participate in psych therapy survey

Posted on July 14th, by geoff in Caring Times. Comments Off on Call for managers to participate in psych therapy survey

The British Association for Counselling and Psychotherapy (BACP) is calling for care home managers to complete a short survey which is now live at https://www.surveymonkey.co.uk/r/ZFF59TX

The survey (which should take less than 10 minutes to complete) aims to find out whether talking therapies are available in UK care homes; and where they are available how the mental health needs of care home residents are being identified. Dr Jo Pybis, senior research fellow at BACP explains:

“This survey is part of a wider piece of work in which we’re aiming to raise awareness of older people’s mental health, to promote conversations around older people and depression, and to increase understanding that dementia is not the only condition older people may experience in later life.

“We would really appreciate care home managers taking the time to complete the survey (which is completely confidential) and will … Read More »


Clawing the way out of special measures

Posted on March 30th, by geoff in Caring Times. Comments Off on Clawing the way out of special measures

Caring Times, April 2017

In just two years a Sussex care home has been transformed from being rated inadequate, and in special measures, to a good service. Here, registered manager ALISON BARNES looks back at the way change has been embraced since she joined Temple Grove at Herons Ghyll in East Sussex.

 

What is the key to achieving a good rating for a care home? – understanding and embracing regulations. What is the most challenging element of improving an inadequate service? – embedding new practices throughout nursing and care. What is the most valuable resource beyond your team? – support from family and friends when, for example, you leave home at midnight to help on a night shift at short notice, or when you step in to help cover maternity leave.

This is what I have found in a two-year journey with my … Read More »


Northern Irish nursing home fined over burgled personal details

Posted on August 25th, by geoff in Caring Times. Comments Off on Northern Irish nursing home fined over burgled personal details

A nursing home in County Antrim has been fined £15,000 for breaking the law by not looking after the sensitive personal details in its care.

An investigation by the Information Commissioner’s Office (ICO) found widespread systemic failings in data protection at Whitehead Nursing Home at the time of a data breach.

The breach came when a member of staff took an unencrypted work laptop home, which was stolen during a burglary overnight. The laptop contained sensitive personal details relating to 46 staff including reasons for sickness absence and information about disciplinary matters. It also held some details about 29 residents including their date of birth, mental and physical health and ‘do not resuscitate’ status.

Ken Macdonald, Head of ICO Regions, said the nursing home had put its employees and residents at risk by failing to follow basic procedures to properly manage and look … Read More »


Care homes use online nutrition service in Northern Ireland

Posted on March 29th, by geoff in Caring Times. Comments Off on Care homes use online nutrition service in Northern Ireland

A health and social care trust in Northern Ireland has commissioned a digital nutrition monitoring and advice service now being used by 14 care homes in the province.

The service, Health Call, has been commissioned by the Southern Health and Social Care Trust in Northern Ireland is said to allow a closer collaboration across the NHS and care homes through a secure web-based portal. Undernourished residents are closely monitored every one to two weeks by care home staff, who input the patient’s weight, appetite, and compliance to oral nutritional supplements (ONS) onto an online portal.

If any of the patient’s data falls outside of their pre-set personal parameters, a member of the dietetic team is alerted and will contact the care home to provide dietary advice. Previously the dietitian visited every patient every six weeks.

“The automated system offers great support to the … Read More »


JRF Kennedy report: care homes need to be brought in from the cold

Posted on October 29th, by geoff in Caring Times. Comments Off on JRF Kennedy report: care homes need to be brought in from the cold

Caring Times Latest

An inquiry into the state of the care home sector for the Joseph Rowntree Foundation (JRF) calls for sweeping change to ‘inject humanity’ back into care homes, with personal relationships put at the heart of how they are run and regulated.

The call comes following a year-long personal inquiry by John Kennedy, Director of Care Services at JRF and care provider the Joseph Rowntree Housing Trust (JRHT), who has 30 years’ experience working in care homes. Mr Kennedy says that, with more of us living longer and our care needs changing, care homes should be declared ‘a sector of national strategic importance’ by the country, which cares for 400,000 people and employs more than 1 million people.

The inquiry argues human relationships and caring needs to be central to the system and the sector – replacing the impersonal and insecure … Read More »


Care home managers should work more closely with us, say financial advisors

Posted on September 24th, by geoff in Caring Times. Comments Off on Care home managers should work more closely with us, say financial advisors

Caring Times Latest

All financial advisers who specialise in the elderly care sector say they believe care home managers should work more closely with financial advisers. In a poll of more than 100 financial advisers conducted by specialist long term care advice body Symponia, all those questioned said care homes should work more closely with financial advisers.

Ninety-six percents agreed that care home managers did not always appreciate how important it was for them to engage with financial advisers. In light of this, 90% showed support for Symponia to create a simple and recognised pathway for care home managers to follow. Janet Davies, managing director and joint founder of Symponia , said many care home managers appreciated fully that all privately funded residents should seek advice and had forged relationships with their own local, or preferred advisers, but this approach was not … Read More »


New Care Act workforce planning tools launched

Posted on September 23rd, by geoff in Caring Times. Comments Off on New Care Act workforce planning tools launched

Caring Times Latest

Skills for Care and the National Skills Academy for Social Care have launched new workforce capacity planning tools to help employers prepare for the implementation of the Care Act in April 2015.

Workforce capacity planning helps employers to work out whether or not they have the right mix and numbers of workers with the right skills and knowledge to implement care and support reform. The tools were commissioned by the Department of Health to support employers implement the Care Act which will have significant implications for the adult social care workforce in England.

The result is two new resources – the workforce readiness tool and the workforce capacity planning model.

Skills for Care says the workforce readiness tool will help employers reflect on their current workforce, their skills and knowledge and how the Care Act may require a change of approach. … Read More »


CQC increases number of registered managers

Posted on July 14th, by geoff in CT Extra. Comments Off on CQC increases number of registered managers

Caring Times, July/August 2014

The Care Quality Commission (CQC) says it has secured a 57% increase in the number of new registered managers across 2439 health and social care services targeted in a 6-month project.

The project which ran from November 2013 to April 2014 was set up by CQC last September to improve the high number of locations operating without a registered manager in place for the longest periods of time. This is in addition to reviews carried out by CQC inspectors at locations across the whole of England.

Based on project figures set out in yesterday’s (Wednesday 21 May) CQC Board report, 1395 out of those locations now have a registered manager in place.

A further 470 (20%) manager applications have been submitted to CQC for approval.

CQC also used enforcement powers across 590 locations that failed to appoint or submit an application … Read More »


Leadership app launched

Posted on May 30th, by geoff in Caring Times head, CT Extra. No Comments

Caring Times, June 2014

The National Skills Academy for Social Care has developed a new mobile ‘app’ for social care leaders to engage with the Leadership Qualities Framework (LQF) wherever they are.

The app, which is now available on iTunes and Android, was developed in consultation with Skills Academy members.  It provides links to an abridged version of the LQF, so that users can refer to each of the seven Dimensions, in any order they choose, as well as access to the full LQF.  The app will be available to download from iTunes and the Android Market from 7 May 2014.

Welcoming the launch of the app, Debbie Sorkin, Chief Executive of the National Skills Academy, said:

“Social care needs to move with the times, and we are conscious that more and more of the workforce are interested in learning more about mobile technology.

“This new app … Read More »


Acknowledge bad feelings and pay properly for the job you want done

Posted on May 29th, by geoff in Caring Times head, Caring Times letters. No Comments

Caring Times Letters, June 2014

Having watched yet another expose of care homes (Panorama, 30th May) and heard the renewed determination of all and sundry to put a stop to neglect and abuse wherever it occurs, I am saddened and frustrated by the continued failure of government and the social care establishment to feel and think, and accept responsibility.

The potential for neglect and abuse is inherent in care, whether at home in a family or in a care home. When it comes to the difficult job of caring – paid or unpaid – there are no pure, caring feelings. Everyone has good and bad feelings about caring. We are human and flawed. Most of us, most of the time, can manage to keep the bad feelings in check. But put us to work in an understaffed care home, on low wages, … Read More »



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