Caring Times, April 2017
In a first-of-its-kind move in the care home sector, Balhousie Care Group has launched a participation charter that commits to residents getting a bigger say than ever in the care they receive.
The Balhousie Participation Charter, which was launched last week to Balhousie’s 24 care home managers, states that residents must be part of events in the homes, be able to speak out about their care, be involved in writing care home policies, and have a say in recruiting staff. The charter is a culmination of Balhousie’s company-wide drive towards personalisation of care and increased participation across the group’s care homes, an initiative it calls ‘Together We’re Great’.
The charter was created by Balhousie residents and staff and inspired by National Involvement Network (NIN) and the Association for Real Change (ARC) Scotland. In a NIN report published last year, … Read More »
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