Tell it like it is – is that asking too much?
By Caring Times editor Geoff Hodgson
Why does the Care Quality Commission, in making public pronouncements, find it so difficult to give the public an accurate picture of the social care landscape? Last week, in announcing its new inspection regime, CQC led by saying “there is too much awful care” and “care is not good enough”.
The first of these statements is meaningless; if just one elderly or vulnerable person in the entire country is receiving poor care, it would be accurate to say there is “too much” poor care. The second statement implies that each and every provider is failing to provide good care, which is utter rubbish.
The two statements ignore the fundamental and demonstrable truth that most services are providing excellent care. If only CQC, instead of relying on highly-paid spin doctors, had the wit and vision to start by celebrating the sector’s achievements, and then use that as a platform from which to explain how care can be made even better, and how the small minority of poor services will be identified and either brought up to standard or eliminated!
But no – in its perceived need to justify its existence, CQC chooses to patronise the public with glib nonsense, to insult the intelligence of care providers and discount and devalue the excellent services they work so hard to provide.
- The CT Blog is written in a personal capacity – comments and opinions expressed are not necessarily endorsed or supported by Caring Times.