The system in action . . .
I am proud to be a professional in the health and social care sector. When I had cause to use their services in a personal capacity I knew that the capabilities and resources of the various organisations would swing into action like a smoothly oiled machine, purring with efficiency, wrapping care and prevention around an individual according to their needs with the minimum of fuss and stress. After all, there was the single assessment process, person centred planning, supporting people, continuing care and joint-working between health and care and all the rest of it. This was the vision, the dream that the Government and every one else below them had been trying so hard to turn into reality. Fortunately I was not really that naÃ¯ve. I have an elderly relative who lives in a different part of the country to all their family except for a sister who is also elderly. My relative is old, partially deaf, has developed mobility problems, a chronic illness and is getting quite forgetful. She lives alone on the second