This year’s ‘Your Care Rating’ survey draws more than double the number of participants


Posted on August 25th, by geoff in Caring Times, Caring Times head. No Comments

Caring Times, September 2013

Participation in the Your Care Rating 2013 has more than doubled on last year, to 30 organisations, covering more than 60,000 residents. Your Care Rating is a survey of care home residents designed to promote quality improvement and help those choosing care homes.

The 2013 survey will be carried out in September and October by market research company, Ipsos-Mori, who will also analyse the results before they are published by participating care homes in December. The 2013 Your Care Rating survey will represent the views of more than 60,000 residents in over 1,200 participating care homes.

The new operators for this year include Abbeyfield, Belong, CLS Care Homes, European Care, Gracewell Healthcare, Hallmark, Helen McArdle Care, Jewish Care, Maria Mallaband and Royal Masonic Benevolent Institution. “Your Care Rating is open to all care providers and we are delighted to see such a significant rise in the number of care homes taking part this year,” said director Douglas Quinn.

“More than 60,000 residents will be able to express their views and the results, which will be published, will provide essential information for all stakeholders.”

Residents will be asked to rate factors including care, staff, activities, security, food, the home environment, whether they are happy at the home and whether they would recommend it. Based upon the results each care home will be awarded an overall performance rating and scores for four categories: staff and care, home comforts, choice and having a say, and quality of life. While the dealine for sign-up to this year’s survey, the annual Your Care Rating survey is open to care homes of any size in England, Scotland, Wales and Northern Ireland. The survey covers homes that primarily serve older people (aged 65+) but younger adults in such care homes are included.





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