Towards tangible reults

Posted on March 1st, by editor in Caring Times. No Comments

DAVID MORTIMER looks at what managers may, or may not do, to ensure training improves inspection grades after it has been delivered.

Given the job I do, coming from the ‘outside’, delivering training or consultancy, tackling problems arising ‘on the floor’, talking to people across the workforce, offering impartial advice and seeing the inside of a lot of care environments I am in a very privileged position. I get to hear and see the truth without the rose tinted lenses, or at least several different versions of it. Simply put I get to find things out that a lot of managers don’t or won’t admit to. As we do a lot of health and safety training that’s the context I will use to explore this rather bold and frightening statement.


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