Verbally abused worker wins £40k
Leicestershire County Council has agreed to pay a day care centre worker £40,000 compensation after she was verbally abused by a man with severe behavioural problems.
Diana Gruber, 60, was serving teas at a serving hatch at the Coalville Resource Centre when the man began to shout at her and threatened to kill her. The verbal assault lasted several minutes and Mrs Gruber said she was deeply distressed.
Mrs Gruber’s lawyers said the council failed to properly assess the risk and failed to adopt procedures to deal with it at the time and with the consequences of it. Other catering staff also said they had been abused by the same man.
Lilian Greenwood, of Unison, who represented Mrs Gruber in her claim, said: “She was owed a duty of care by her employer to protect her from physical and mental abuse.