Who is the audience for inspection reports?
|Can inspection reports be all things to all people? Karen Rogers considers what information different groups should expect| Inevitably the survey on “consistency” with inspection reports has highlighted some vast inconsistencies both between and within regions. A full analysis will be carried out over the coming weeks and the findings will be published in due course. However, one inconsistency which immediately causes grave concerns, and will no doubt have major implications, is application of the scoring method adopted by the National Care Standards Commission (NCSC). This scoring method is used to indicate the extent to which an inspector believes each of the 38 national minimum standards has been met or not met, as the case may be. The findings of the inspection are produced in a report after its contents have been agreed with the registered provider. This report is then published as a public document. One question which remains unanswered, is, who is the inspection report written for? This issue has caus