ACM says Healthwatch will be key to care home inspection
In its response to the Government White Paper on reforming the NHS, the Association of Care Managers (ACM) says Healthwatch England, which will be established by 2012 as part of the Care Quality Commission, CQC, will hold the key to the future of care home inspection.
ACM head John Burton said establishing local Healthwatch organisations by 2012 provided the possibility of regular local inspection, reviving an effective complaints system tied into inspection, and the formal involvement of residents and relatives.
“I cannot believe that CQC will be allowed to remain bogged down in senseless bureaucracy,” said Mr Burton.
“The re-registration of care homes is totally unnecessary and is causing havoc among providers. Inspectors have no time to inspect and residents are left paying for a service they don’t receive.”
Mr Burton said ACM supported effective inspection