Assessment is a pen and paper exercise
Caring Times, July/August 2013
I write to express my total agreement with John Burton’s article on care plans (CT, June 2013).
We have just received our documents for our “quality weighted payments inspection by Northumberland County Council. Numerous sections require inspection of the care plans (Data Protection Act?).
This basically becomes a pen and paper exercise to appease non-skilled inspectors working to a checklist. The whole assessment is 22 pages long and covers the same ground as a CQC inspection, and more.
The assessors have no expertise in care homes and don’t speak with residents but they rate your home on paperwork and records. If you don’t get the answers right, your fees are reduced.
– Care home manager (Name and address supplied)