Challenging a claim
DAVID BONEHILL, claims & risk services director at care insurer Ecclesiastical, explains what it takes to avoid accidents and protect your business from unfounded claims.
In the current climate, if an accident occurs at your care home it is increasingly likely that the person who suffered will want to make a claim against you. From experience, we know that difficult economic times bring an increase in claims. The process of making a claim has also been made much easier by ‘no win, no fee’ claims management companies. The scene is set for a continuing increase in compensation claims.
An increase in claims doesn’t necessarily mean more people deserve compensation. Many accidents are, quite simply, just accidents. No-one is at