Choice of accommodation: a salutary tale

Posted on April 1st, by editor in Caring Times. No Comments

By Peter Grose A recent Ombudsman’s Report (complaint number 97/RJI3218 against London Borough of Merton) has brought a timely reminder about local authority responsibilities in paying more than mere lip service to the Choice of Accommodation Directions. The Facts: The Ombudsman found maladministration in the way Merton handled the case of a 99 year old lady assessed as needing residential care. Merton wanted to place her in one of the council’s own homes. She refused to go stating that the only home she felt comfortable in was a private residential home which charged more than the authority’s usual rate of £235 per week. Merton requested a third party top-up from her family which they were willing to give. However the client refused to take up the placement when she discovered that her family would have to pay the contribution. The family searched in vain for a home prepared to accept the lady for the figure of £235 which Merton repeatedly stated was the maximum they were prepared to pay. The family then

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