Complaints prompt all for ‘minister for elderly people’


Posted on March 1st, by editor in Caring Times. No Comments

There has has been a call for the creation of a Minister for Elderly People in Scotland following the revelation of the number of complaints made against care homes in Scotland. Using the Freedom of Information Act. newspapers in Scotland have been able to find out the number of complaints upheld against care homes by the Care Commission in the Lothians area. So far, according to the figures, a total of 170 complaints have been upheld against the 2256 care homes in the Lothian area over a three year period. This represents about five per cent of the homes. The complaints cover a wide range of areas according to the Care Commission. These include: # Poor overall hygiene, with residents left in soiled beds. # Hot food left to go cold. # Staff shortages. # Poorly trained care workers. # Lack of meaningful activities for residents. # Lack of communication between staff and residents. In some cases problems arose because of genuine difficulties at the homes, but other instances showed that homes had tried to cut c





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