Disputed inspections and Section 20 notices

Posted on April 1st, by editor in Caring Times. No Comments

Care home owners, like most of us, are sensitive about criticism. The same may said of inspection authorities. Peter Grose describes how the owners of a care home in Walsall waited more than a year for a complaint against the inspection unit to be investigated. Ultimately the owners asked the Ombudsman to examine the matter. Home owners frequently complain about the method and style of inspections, the attitude of inspection officers, the contents of inspection reports and failure by the inspecting authority to make amendments to those reports when challenged by the home owner. These concerns have increased since the introduction of open reporting in nursing homes. There also appears to be an increase in the number of statutory notices issued by local authorities in particular. Greater public expectation of standards to be expected in care homes, fuelled by increased media scrutiny since the Longcare scandal in Buckinghamshire may be the cause of this. There is no doubt that most local authorities are now be

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