Getting the basics right with staff development

Posted on July 1st, by editor in Caring Times. No Comments

One very striking thing about the care sector is the inspection regime. There is chapter and verse on how this has become a “tick box culture” with no recognition the quality of care, quality of life or what has been achieved. All too frequently this applies to training and staff development. As one goes around a county, listening to the horror stories and delivering the training that has been deemed wanting, it emerges that in one county it may be food hygiene and in another infection control. Quite why inspectors never ask the manager to organise a food and general bacterial safety course is a mystery – after all people do the same dirty things in different rooms. I pity the poor manager contracting across county boundaries. So the demand is for this course or that course, depending upon local fashions. Then of course there is that other insatiable demand; for NVQs so that box can be ticked as well. Of course it is possible to see it from the inspectorate’s view too: how on earth could a social work profess

Comments are closed.

Latest blog posts

The NHS and all that jazz

By Caring Times editor GEOFF HODGSON

Last week the National Health Service marked its 70th anniversary. The irony is that, when this all too human institution...

The bland leaving the bland?

By guest blogger JEF SMITH

The headline for an interview which Sir David Behan, the Care Quality Commission’s departing chief executive, gave to The Guardian...

IT comes to CQC

By guest blogger JOHN BURTON

This month, IT is coming to CQC in person. David Behan is leaving, and DB’s replacement is IT, Ian Trenholm...