Investment in the workforce is key to quality care

Posted on November 1st, by editor in Caring Times. No Comments

Investing in staff and leadership is the key to delivering quality care for older and disabled people, according to new research published in November.

Care services with high star ratings spend up to 20% more on staff and their training, development and management, as well as putting service users at the centre of everything they do. Not-for-profit providers consistently get better quality ratings.

The research report, The real cost of quality care and support, is published by the National Care Forum (NCF) and Counsel and Care as a response to the green paper on the future funding of care. The two organisations say that more resources are needed to fund better quality care. Some local authorities pay residential care providers as little as �315 a week for a place in a care home which is insufficient to deliver quality care as providers face rising costs.

Some providers are able to spend three times as much on meals for residents as others.

NCF director Des K

Comments are closed.

Latest blog posts

The NHS and all that jazz

By Caring Times editor GEOFF HODGSON

Last week the National Health Service marked its 70th anniversary. The irony is that, when this all too human institution...

The bland leaving the bland?

By guest blogger JEF SMITH

The headline for an interview which Sir David Behan, the Care Quality Commission’s departing chief executive, gave to The Guardian...

IT comes to CQC

By guest blogger JOHN BURTON

This month, IT is coming to CQC in person. David Behan is leaving, and DB’s replacement is IT, Ian Trenholm...