Local authorities challenged to recognise the need for change

Posted on November 1st, by editor in Caring Times. No Comments

Improvements in the care sector were the positive focus of an address by the Commission for Social Care Inspection’s (CSCI) director of strategy David Walden, given as the first National Care Forum (NCF) annual lecture held in December and sponsored by Ecclesiastical Insurance Group. Mr Walden highlighted the reforms the CSCI had put in place to improve regulation and he challenged commissioners to recognise the need for change and their responsibilities. Mr Walden identified five influences which he said needed to work effectively together to achieve quality of services: # What people tell the regulator about their experience of services, and what they want; # How providers run services; # How councils commission services; # How the market operates – how the money flows into the sector; # How the regulator behaves. “We will know that things have improved when we have moved to a culture of improvement, not compliance,” he said. “The best councils work in partnership with independent care providers – but many

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