North Tyneside wins high praise for services

Posted on June 1st, by editor in Caring Times. No Comments

An Audit Commission report has praised the Social Services department of North Tyneside Council. High levels of customer satisfaction and a strong sense of commitment among employees were highlighted in the joint review by inspectors from the Audit Commission and the Department of Health. The joint review said the council “provide a good quality of service to many local people and had developed strong links with other organisations, which will allow further development to take place.” The findings were welcomed by North Tyneside Council leader Rita Stringfellow, who said the report was a positive endorsement for social services in North Tyneside. She said the satisfaction rate of 84% was the third highest of the 55 authorities inspected. “The rigorous inspection has endorsed North Tyneside’s way of working and shows we provide effective services that people value,” Cr Stringfellow said. The joint review said senior managers were clear about their roles and their responsibility to work across traditional bound

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