OFT publishes guide to unfair contracts (for service users)


Posted on February 1st, by editor in Caring Times. No Comments

The Office of Fair Trading has published a guide to unfair terms in privately funded care home contracts, entitled “Fair terms for care”, aimed at those people who are thinking about entering residential care who are paying fees for all or part of their care. The leaflet follows publication of guidance for professional advisers about unfair terms in care home agreements issued in October, last year. The leaflet highlights that prospective residents should have straightforward, written contracts in clear, easy to understand language, and in a suitable format, such as large print. Prospective residents, and those helping them, are advised to take their time to read the terms thoroughly and to ask for things to be explained to them before signing the contract so that they know what they are agreeing to. The leaflet includes a list of useful contacts who can provide advice. OFT chairman John Vickers said information that should be given in the contract included: 1. full details of the care and services being prov





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